Our customer service team is only a phone call away. Or an email.
What we can do for you?
Commissioning visit – to get everything off to the best start
Product training – clear instructions for operators
Detailed product manual – including troubleshooting section
Preventative maintenance – improves performance, helps avoid downtime
Troubleshooting – support to prevent problems
Support if something doesn’t work…
Spare parts service – generally in one day by courier
Downtime in textile care operations makes no-one happy – we understand this. Our products and software are designed with this strongly in mind. From experience we can say that well maintained equipment rarely gives trouble. Our manuals explain how. Or we will happily answer any questions. If something goes wrong, we’re here to help!
What does our support consist of?
Service Team – hundreds of (man) years of know-how at your service
Machine files – our records hold all your machine details
Data – (performance) information recorded in your machine software
Service engineer visit – if necessary
It’s our priority to help you run your equipment like clockwork.